Interactive Voice Menu's also known as a auto attendants can help streamline your call flows by ensuring your call is routed to the correct department by simply pushing 1, 2, 3 etc.
Time of Day Routing
Our Virtual PBX service will allow you to schedule calls to be handled differently depending on the time of the day, day of the week, date or even public holidays.
Ensure you never miss a call again, using our voicemail feature your new Hosted PBX system will record a message from your caller and email it as an audio attachment to your nominated email address.
You can setup extensions to be part of an intercom group allowing you to broadcast around the office. Useful if you have a factory and need someone to come to the office.
If you need to record your phone conversations then our Virtual PBX service will take care of this for you. You can record all calls, some calls even configure a button to record call on demand.
Customise Hold Music and Audio Prompts
Want to give your business that professional edge? You can upload your own voice recordings or hold music.
Using the queuing technology you can place calls in queue allowing your callers to listen to some peaceful hold music whilst waiting for one of your agents becomes available. Your caller can also be provided the ability to leave a message for you to call them back.
Full Number Portability
Don't want to lose you existing Phone Number? With our Virtual PBX service we can port almost any phone number in Australia.
Fantastic and reliable Technical Support
URL Networks is 100% Australian owned and operated. We have extensive knowledge in the VoIP industry and will be there to help you with your Virtual PBX system.