Problem: This customer was starting out a business from scratch and was worried about missing a call due to being out of the office.
Solution: Our solution was to provide a HostedPBX service that allowed their 1300 number to be landed on one of our Direct Inward Dial numbers and then greet with a message. All calls then ring the VOIP desk phone and their mobile phone simultaneously. This provided a solution that ensured that all calls were answered promptly and meant that no potential lost business. Business is now thriving for this customer.